Sign Up and Sign In to Prowler for MSPs and MSSPs

Sign-up for Prowler for MSPs and MSSPs is self-service, but activation requires approval from the Prowler team. The first administrator registers the partner organization; every other team member joins by invitation.

Sign Up

1. Open the sign-up page

   Go to partners.prowler.com/sign-up, fill in Full name, Company name, Email, Password and Confirm password, then click Create account.

   
2. Verify your email

   Prowler sends a verification email containing a one-time link valid for 24 hours. Click it to confirm the address; your partner organization then moves to Pending approval.

   If the link expires, request a new one at partners.prowler.com/resend-verification. Issuing a fresh link invalidates any earlier unused link for the same account.

3. Wait for approval

   Prowler reviews every new application. You receive an email when the organization is approved — its status becomes Active — or when it is rejected, along with the reason.

4. Sign in

   Once approved, sign in at partners.prowler.com with the email and password you chose. You land on the Dashboard.

Password Requirements

Every password in the console — at sign-up, when accepting an invitation, and on reset — must satisfy all of the following:

Requirement	Rule
Length	At least 12 characters
Uppercase	At least 1 uppercase letter
Lowercase	At least 1 lowercase letter
Number	At least 1 digit
Special character	At least 1 special character
Not common	Rejected if it appears on the common-password list

Sign In

Sign in at partners.prowler.com with your email and password, then click Login.

Sign-in fails while the partner organization is not yet active:

Message	What it means
Invalid email or password	The credentials do not match an account.
Please verify your email before signing in	Email verification is still outstanding. Open the verification email or request a fresh link.
Your partner application is still under review	Prowler has not approved the application yet.
Your partner application was not approved	The application was rejected. The account cannot sign in.

Reset a Forgotten Password

Click Forgot Password? on the sign-in screen and enter your email. Prowler sends a reset link valid for 15 minutes. The reset page asks for a new password and a confirmation; on success you return to sign-in.

The confirmation banner appears whether or not the email matches an account, so the screen never reveals which addresses are registered. Requesting a new link invalidates any earlier unused one.

Sessions

Portal sessions currently use a sliding 23-hour lifetime. Continued use may renew the session window, but you should expect to sign in again after extended inactivity. Selecting Remember me does not provide a seven-day Portal session.

If session refresh or validation fails, you are redirected to the sign-in screen. Sign in again to continue.

Sign Out

Open the user avatar in the top-right corner of any page and select Sign out. The session is cleared and you return to the sign-in form.

Next Steps

Managing Your Team

Invite team members and assign roles.

Your Partner Organization

Lifecycle, settings, Partner Code and closing your organization.